Call us for any enquiry +44(0) 2838 393 030
Or use our freephone 0800 028 1812
Conservatory lit up at dusk

Customer Service

Unrivalled quality service from start to finish

turkington secure
We are considered to be one of the premier installer companies operating across Ireland today, serving homes in Northern Ireland as well as greater Dublin, Monaghan, Cavan, Louth and Meath.

We were established in 1952 so we are a team with great experience. Choosing Turkington Windows & Conservatories assures that you always get a high quality service, from initial designs and quote, to survey, installation and after sales.

We survey all of our customers after their windows, doors or home extension project is complete – 98% of our customers are so satisfied with their choice that they are happy to recommend us to friends and family.

This is largely achieved by our near-perfect stance on customer service, offering homeowners an easy and simple ordering process that keeps you in the loop from start to finish, and a friendliness and efficiency which delivers on your project expectations with as little disruption as possible.

  • Quality products which are tried and tested
  • Broad product ranges
  • We care about the service you receive
  • Free no-obligation quotes
  • Experienced surveyors
  • Experienced fitters
  • Written 10 year guarantee
  • Thousands of happy customers
  • Dedicated aftersales team

Quality, Service and Value…. Guaranteed

Turkington Standards and Accreditations

At Turkingtons we strive for the very highest standards in the work we do and in the service that we provide. One way that we are able to guarantee those standards is through our membership of the organisations that oversee and regulate our industry.

glass and glazing federationOur membership of the Glass and Glazing Federation ensures that every aspect of our work conforms to the best industry standards.  This covers you and us from sales through to contract, surveying, installation and aftercare and disposal.

In addition to this Turkingtons are also accredited with:

BSI logoconstructionline gold memberinvestors in peopleenvironmental benchmarking survey platinum 2018

These recognised bodies not only set benchmarks for performance, they also regularly check the products and service of companies like ourselves to ensure that we are maintaining those standards.

That means, for example, that when we make a claim about the energy efficiency of our windows or the security of our doors you can be confident that what we say has been checked and certified by an independent watchdog.

Additionally, you can be sure that Turkingtons take our environmental responsibilities seriously along with our commitment to providing our staff with a positive working environment. Finally, you can be sure that we hold valid Employers liability and Public liability insurances.

Delivery and Fitting

4 of Turkington windows installation vans.

We have experienced fitting teams working from our head office in Portadown, all highly trained and experienced in the fitting of doors, windows and conservatories.

The team will arrive and get to work straight away removing your old windows and replacing them with your new energy saving ones. They will never leave you without a window installed and they won’t leave you with any mess either.

To prepare for your visit please move any vehicles parked close to the windows getting replaced and also any furniture from inside of your home that blocks the area where the team will be working. If you need a hand with any of this just wait until the team arrive and they will be more than happy to help.

About our fitters

At Turkingtons we have an extensive number of fitting teams. Our fitters work in the same teams everyday which means they know exactly who should be doing what and when.

Although all team members are fully qualified to do every job on a fit, them working together regularly allows each to work to their strengths. It’s this approach that allows us to complete jobs quickly and professionally every time.

We’re passionate about our customer reviews, read them here.

Double Glazing Across Ireland

With showrooms in Lisburn & Portadown we are ideally placed to supply and install windows, doors and conservatories all across Belfast and Northern Ireland, as well as the greater Dublin area and counties Monaghan, Meath and Louth.

Holding ourselves to the most stringent standards

GGF logo
TSI approved code logo
TGAS the glazing arbitration scheme logo
ultra installer logo
BitC business in the community logo
BSI logo
investors in people logo
NI Environmental Benchmarking Survey 2022